Launch Your Outsourcing Operation - In 10 Easy Steps
Outsourcing is no doubt an invaluable business strategy that aims to cut costs and increase profit margins of organizations. However, even when companies decide to carry out an outsourcing deal face certain starting hiccups. Don’t let these initial stumbles let you down.
Here are some key steps that will help you launch your outsourcing project, and successfully so.
1. Define Areas That Need To Be Outsourced
Mark all your business processes and segregate them into core and non-core (peripheral) business processes. The core business functions are best kept in-house while the peripheral ones that are not strategic can be outsourced to third party service providers. Monotonous and mechanical activities like data entry, data conversion, data processing etc. are best outsourced elsewhere.
2. Evaluate Outsourcing Vendors
Your outsourcing vendor would work for you just like any other in-house employee, though from another country. Therefore spend as much time in selecting the best as you would in interviewing a full-time employee. Ask them questions about their understanding of the project, check their references and go through their past projects. You can also gather valuable feedback by contacting their previous clients.
3. Make a Wise Choice
Though outsourcing deals work on the principal of getting cheaper labor to complete tasks, don’t let the price quotient be the deciding factor of your choice of outsourcing vendors. Instead of selecting the cheapest service provider, select one who is cost effective i.e. someone who provides quality services at low rates.
4. Match the Experience Set
Choose an outsourcing service provider who has relevant experience in the handling the type of project that you wish to outsource. This will help a great deal in ensuring smooth work processing.
5. Define the Scope and Schedule of the Project
Clearly define all the needs and requirements of the project to your service provider. Make a list of project objectives, both short term and long term and discuss it out together so as to work out a plan to achieve the same. Mark out a clear schedule regarding the delivery dates as well.
6. Ask for Samples
Ask your service provider to give you a mock-up plan or a basic outline about how they plan to go about completing the project. Sit together and discuss the possibilities and inform them about any special additions that you may need.
7. Define Milestones
After going through sample outlines, draft out a work plan for your project and define clear milestones for your project. This should as a guiding stones for both your service provider and your own company about the chart of the project.
8. Negotiate Ownership
Before starting out the project, negotiate the ownership rights of the deliverables. Decide who would own the resultant product and important components of the same. This is especially an issue in website development projects, where the website designer and the company both have a conflict over ownership rights. Make sure you have this sorted out beforehand, lest it creates problems at the end.
9. Post-Project Support
Draft out a support clause that will make sure you get support and maintenance assistance from the service provider after the completion of the project.
10. Documentation
Make sure you have a written record of all the project objectives, pay schedules etc. with you. It’s best to draft a Service Level Agreement at the very behest of the project.
Maneet Puri is the director of LeXolution IT Services, a leading IT outsourcing firm in the Offshore Outsourcing industry of India. His company provides a range of basic and specialized KPO services including, internet market research, mailing list development and virtual personal assistant.
Here are some key steps that will help you launch your outsourcing project, and successfully so.
1. Define Areas That Need To Be Outsourced
Mark all your business processes and segregate them into core and non-core (peripheral) business processes. The core business functions are best kept in-house while the peripheral ones that are not strategic can be outsourced to third party service providers. Monotonous and mechanical activities like data entry, data conversion, data processing etc. are best outsourced elsewhere.
2. Evaluate Outsourcing Vendors
Your outsourcing vendor would work for you just like any other in-house employee, though from another country. Therefore spend as much time in selecting the best as you would in interviewing a full-time employee. Ask them questions about their understanding of the project, check their references and go through their past projects. You can also gather valuable feedback by contacting their previous clients.
3. Make a Wise Choice
Though outsourcing deals work on the principal of getting cheaper labor to complete tasks, don’t let the price quotient be the deciding factor of your choice of outsourcing vendors. Instead of selecting the cheapest service provider, select one who is cost effective i.e. someone who provides quality services at low rates.
4. Match the Experience Set
Choose an outsourcing service provider who has relevant experience in the handling the type of project that you wish to outsource. This will help a great deal in ensuring smooth work processing.
5. Define the Scope and Schedule of the Project
Clearly define all the needs and requirements of the project to your service provider. Make a list of project objectives, both short term and long term and discuss it out together so as to work out a plan to achieve the same. Mark out a clear schedule regarding the delivery dates as well.
6. Ask for Samples
Ask your service provider to give you a mock-up plan or a basic outline about how they plan to go about completing the project. Sit together and discuss the possibilities and inform them about any special additions that you may need.
7. Define Milestones
After going through sample outlines, draft out a work plan for your project and define clear milestones for your project. This should as a guiding stones for both your service provider and your own company about the chart of the project.
8. Negotiate Ownership
Before starting out the project, negotiate the ownership rights of the deliverables. Decide who would own the resultant product and important components of the same. This is especially an issue in website development projects, where the website designer and the company both have a conflict over ownership rights. Make sure you have this sorted out beforehand, lest it creates problems at the end.
9. Post-Project Support
Draft out a support clause that will make sure you get support and maintenance assistance from the service provider after the completion of the project.
10. Documentation
Make sure you have a written record of all the project objectives, pay schedules etc. with you. It’s best to draft a Service Level Agreement at the very behest of the project.
Maneet Puri is the director of LeXolution IT Services, a leading IT outsourcing firm in the Offshore Outsourcing industry of India. His company provides a range of basic and specialized KPO services including, internet market research, mailing list development and virtual personal assistant.
Categories:
Related Searches:
Related Articles
Reusable Transport Packaging Announces the launch of a ... California Bail Bonds Online Gets New Look Team Too Termite & Pest Control Responds to Misleading ... Rumson, Bolling & Associates Rebuilding The United Stat... Professional Secrets for Cheaper Booklet Printing Do It Yourself Cheap Catalogs with these Free Web Tools 10 Steps in Creating Effective Booklets Effective Marketing Approaches with Brochure Printing Writing Great Content Fit for Color Brochures Maximize the Effect of Your Creative Color Brochures Celebrating Mothers Day in Germany New Video Illustrates the Mechanics of the HCG Diet Pro... Get a Unique Working Environment with Executive Suites ... CNC-Shopping - Manufacturers using computers can shop o... Green Environmental Business; to develop Partnerships, ... Slazenger X-Tec Armour M2 Cricket Batting Pads Flat Fee Realtor - listforsaleinmls Burger King sold Calkain Companies Voodoo Freak Hockey Stick MMA Clothing Company Offers Wholesale MMA Products to R... Shoe buy coupons, Shoe buy coupon code, Shoe buy promo ... WE SOLD NET LEASESCALKAIN COMPANIES COMPLETES MULTIPLE NET LEASE SALES
IN THE MID- ATLANTIC
Reston, VA – Calkain Companies, a national real estate investment brokerage firm, working with both sellers and investors has recently procured the sale...
Sale Of Two Triple Net (NNN) Lease Investment Propertie...Reston, VA, —Calkain Companies’, a national real estate investment brokerage firm, has procured the sale of two triple net (NNN) lease investment properties in Fulton, MD. The SunTrust Bank and M&T Bank Ground Leases in Maple Lawn (F...
Calkain Companies Brokers $9.2MM NNN Applebee's Portfol... The Charm of Antique Style Jewelry Introducing Revolutionary Walk-in Refrigeration Why to Use Deli Cases Confidence Crisis = Core Investments = Net Lease Proper... Flat Fee MLS - List in MLS Implementing a Bathroom Jet Dryer